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Frequently Asked Questions
NEDA 30-Night Reset™
How many ampoules do I need?
How many ampoules do I need?
One per night. The 10-Day Starter (10 ampoules) is a trial. The 30-Day Full Cure (30 ampoules) is the complete protocol and what we recommend for visible results.
When will I see results?
When will I see results?
kin feels softer from night one. Visible changes — pores, texture, glow — typically appear around day 14, with the firming and plumping fully delivered by day 30.
Can I use it with retinol or vitamin C?
Can I use it with retinol or vitamin C?
Yes, but not in the same 30-minute window. Apply NEDA Reset on its own at night, wait for absorption, then layer your night cream. Use retinol or vitamin C on alternate nights or in the morning.
Is it safe for sensitive skin?
Is it safe for sensitive skin?
Yes. PDRN is one of the gentlest active ingredients available — Korean clinics use it specifically after lasers and procedures because it calms and repairs. A slight tingle in the first few nights is normal.
Is it vegan?
Is it vegan?
No. PDRN is derived from purified salmon DNA, so NEDA Reset is not vegan. It is cruelty-free and never tested on animals.
Why single-dose instead of a bottle?
Why single-dose instead of a bottle?
PDRN oxidizes on contact with air. A standard bottle loses up to 60% of its potency within weeks of opening. Each sealed ampoule stays 100% active until you twist it open.
Can I use it after Botox, fillers, or laser?
Can I use it after Botox, fillers, or laser?
Yes — PDRN is widely used in Korea specifically to support recovery after procedures. Wait until any open or broken skin has healed, then resume your nightly cure.
Will it help with skin laxity after weight loss?
Will it help with skin laxity after weight loss?
NEDA Reset supports skin firmness, elasticity, and bounce — the surface qualities that loosen when your body changes faster than your skin. It does not restore lost facial volume, which is structural.
What's your guarantee?
What's your guarantee?
Every order is backed by a 60-day money-back guarantee. Complete your cure — if you don't see a difference, we'll refund you.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).